SLA-AGC Conference Online Registration is closed , we will have Onsite Registration on Monday 6th of March from 4:00 PM to 7:00 ِPM and Tuesday 7th of March from 7:30 AM to 11:00 ِAM, The registration will take place at front of Muharraq ballroom, Diplomat Radisson Blu Hotel. We look forward to welcome you all next week in the Kingdom of Bahrain.

Entrepreneurship in Libraries: Transforming Library Services


Three forms of entrepreneurship can be found in libraries: entrepreneurship, entrepreneurship, and social entrepreneurship. Entrepreneurial librarians are those who create for-profit entities that serve the information landscape. The concepts for these companies frequently come from challenges found in libraries which entrepreneurs have developed into solutions and taken to the marketplace. Entrepreneurs design and develop new library services in innovative ways to address the needs of existing or unserved customers. Social entrepreneurs, the third category of library entrepreneur, are motivated to implement programs that meet the needs of their communities or advocate for social causes. In this session the presenters will utilize case studies to define and illustrate the three forms of entrepreneurial librarianship and participants will learn to apply these principles to library services.


  • In this session the audience will learn about the three forms of entrepreneurship found in libraries: entrepreneurship, entrepreneurship and social entrepreneurship.
  • Using case studies, the presenters will describe the application of entrepreneurial ideals to specific projects.
  • The audience will learn how they can incorporate entrepreneurial ideas into their services and professional projects.


90 minutes

Mary Krautter

Mary Krautter is Head of Research, Outreach and Instruction at the University of North Carolina at Greensboro Libraries, a position she has held since 2007. Previously, she was Director of Interdisciplinary Information Literacy at the University of Kentucky. She received her Master’s in Library Science from the University of North Carolina at Chapel Hill and also holds Master of Arts and Bachelor of Arts degrees in English from Virginia Tech. She is co-editor• along with Ms. Lock and Ms. Scanlon of The Entrepreneurial Librarian: Essays on the Infusion of Private Business Dynamism into Professional Service, published by McFarland in 2012. Other recent publications include “Advocating for the Devil: Transforming Conflict in Libraries” in Imagine, Innovate, Inspire: The Proceedings of the ACRL 2013 Conference, edited by Dawn M. Mueller. She has also published chapters in Leading the Reference Renaissance: Today’s Ideas for Tomorrow’s Cutting Edge Services, edited by Marie L. Radford and in Middle Management in Academic and Public Libraries, edited by Tom Diamond.

Mary Beth Lock

Mary Beth Lock is the Director of Access Services in the Z. Smith Reynolds Library at Wake Forest University, a position that she’s held for 8 years. Previous to this appointment, she worked for 20 years in Wayne State University Libraries in a variety of positions from student assistant to Manager of Access Services. She holds a Masters in Library Science degree from the North Carolina Central University. After serving on the planning committee for the Conference for Entrepreneurial Librarians for the first two conferences, she co-edited The Entrepreneurial Librarian: Essays on the Infusion of Private-Business Dynamism into Professional Service, along with her co-presenters Mary Scanlon and Mary Krautter. Other recent publications include an article on cataloging e-books to maximize access entitled “The Cataloging of E-book Readers: a Service Model-Oriented Approach” in Serials Review and will have a chapter in the forthcomingDisaster Management and Contingency Planning in Modern Libraries, published by IGI-Global and edited by Emy Decker and Jennifer Townes` She has done recent presentations on resolving over-crowded stacks in libraries through the utilization of high-bay offsite storage; and emergency preparedness in libraries. Her research interests are on disaster management and emergency response, and entrepreneurial librarianship. She continues to serve on the planning committee for the Conference for Entrepreneurial Librarians.

Mary G. Scanlon

Mary G. Scanlon has been serving as the Research and Instruction Librarian for Business & Economics at Wake Forest University for the past 10 years. She earned her Master's degree in Library and Information Science from Kent State University and her M.B.A. from Case Western Reserve University. She provides research support to students and faculty in the School of Business, the department of Economics and the program for Entrepreneurship and Social Enterprise. She teaches two research methods classes, one to students in the School of Business and another to students pursuing a minor in Entrepreneurship and Social Enterprise. Along with her co-presenters she published The Entrepreneurial Librarian: Essays on the Infusion of Private-business Dynamism into Professional Service. Along with Ms. Lock she wrote the chapter “Teaching by Doing: Sustainability Education and Practice in a Student-Services Program” in Focus on Educating for Sustainability: Toolkit for Academic Libraries. She serves as Chair of the professional group Business Librarianship in North Carolina, a section of the North Carolina Library Association, on whose executive committee she also serves. She has served on the organizing committee for all four offerings of The Conference for Entrepreneurial Librarians.

Return of Investment (ROI) in Libraries : MEASURING A LIBRARY’S VALUE: WHY, WHO, HOW

Libraries are under mounting pressure to show their effectiveness and quantify their values. Then, How can they demonstrate their values by looking to the future? Return on investment (ROI) is how much you get back for what you put into something. ROI in libraries can be used to measure the costs (investment) and the outcomes (the return on investment) from the perspective of library users, the parent organisation, or from the perspective of the library itself. Thus, ROI can be an integral part of the process for evaluating a library’s services, collections, staffing levels, planning for new services and resources, or measuring how valuable a library is to its community and stakeholders. (Lown, C and Davis, H, 2009. Are you worth it? What Return on Investment can and can't tell you about your library.

Calls for accountability in all sectors of our economies are growing more frequent and urgent. Libraries are no exception. Special, academic, public, school, and other types of libraries are all struggling to find ways to measure their value. This panel will look at initiatives that originated in the United States but that now can be found in other countries as well.

Panel Moderator:

Paula Kaufman, Interim Director of the Mortenson Center for International Programs, UIUC, will discuss why UIUC became involved in early ROI studies and how that evolved into the Library Value (LibVal) project, reporting on findings from the 3+ year LibVal studies.


Chrysanne Lowe, Vice President, Global Marketing Communications, Elsevier, will talk about Elsevier’s motivation for investing in early ROI studies and will bring us up to date about how those studies spurred a focus on defining value for each of their stakeholders, leading to new ways of looking at value.

Lynn Wiley, Head of Acquisitions, UIUC, will report on her more than a decade of study of the value of books and ebooks to faculty and students at a large academic research library, with a detailed report on her latest findings.

A question and answer session will follow the presentations.

Paula T. Kaufman

Following a long career as a University Library leader and administrator, Paula Kaufman is now the Interim Director of the Mortenson Center for International Library Programs at the University of Illinois at Urbana-Champaign (UIUC), where she also holds the rank of Professor. Paula was appointed UIUC University Librarian in 1999 and was invested as the Juanita J. and Robert E. Simpson Dean of Libraries and University Librarian in 2008, serving in that position until August 2013. During the 2005-2006 academic year, she served as the University’s Acting Chief Information Officer. Prior to joining Illinois, Paula served as dean of libraries at the University of Tennessee, Knoxville (1988-99) and in a variety of positions at Columbia University, including Director of Academic Information Services and Acting Vice President for Information Services and University Librarian. She also worked as a librarian at Yale University and McKinsey and Company and was a co-founder and partner in Information for Business, New York City.

Lynn Wiley

Lynn Wiley is Head of Acquisitions and Associate Professor, University Libraries she has been a librarian for over thirty years working for academic libraries on the east coast and since 1995 at the University of Illinois at Urbana-Champaign. Lynn has worked in public service roles until 2005 when she became the Head of Acquisitions at Illinois. She has written and presented widely on access and acquisition issues including ebook studies and data analyses of large collections. She is active in state, regional and national professional associations and has served on the OCLC Members Council and held two terms on the editorial board of LRTS (Library Resources and Technical Services).

Chrysanne Lowe

Vice President, Global Marketing Communications,
Research Applications and Platform
Head of House
Elsevier San Diego
525 B Street, Suite 1800
San Diego, CA 92101
Fax: 619-699-6380
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Twitter @ChrysanneLowe

Chrysanne Lowe: Vice President, Global Marketing Communications

Chrysanne is responsible for global marketing communications at Elsevier and is active in partnering with customer communities to understand the evolution and future of knowledge creation, utilization, and dissemination. Chrysanne sponsored and managed a study on the Return on Investment in Information that Library Journal deemed in 2009 “A pioneering ROI case study” with Paula Kaufman at the University of Illinois Urbana Champaign, followed by an international study in 2010 with Dr. Carol Tenopir at the University of Tennessee. Prior to joining Elsevier in 2001, Chrysanne was responsible for the worldwide licensing and marketing for Academic Press’ IDEAL, one of the first large scale electronic journal publishing platforms. Today, she also serves as Head of House for Elsevier’s 100 employees in San Diego, California. Chrysanne graduated cum laude in Communications from University of California, San Diego and has spoken at numerous industry trade conferences including the Medical Library Association, AcademyHealth, and the American Library Association; and has written about leadership and gender on

Key Performance Indicators For Libraries -KPI

A specialized discussion panel shed light on the performance indicators for libraries, its importance and role in assessment and management of libraries.

It also seeks to sharing knowledge and professional and managerial experience among librarians in the field of library assessment and performance management. It aims to raise awareness of library KPIs, application methods, and professional standards in this area.

Goals of discussion Panel

  • Raising awareness and promotion of library KPIs.
  • Highlighting the role of KPIs and their importance in planning and assessing library performance.
  • Sharing knowledge among librarians in the field of performance management and library assessment.
  • Shed light on the successful experiences.


  • Library Managers.
  • Librarians.
  • Library and Information Science Students.
  • Workers and those interested in libraries .

Session Chair:

Emad Abu Eid

Emad Abu Eid is the Head of Public Libraries, ADM, Emad has Masters in Library and Information Science (MLIS) and Post Graduate Diploma (PGD) in Library and Information Science. He is a Certified Lead Auditor in ISO9001: 2008 Quality Management System, Library Advisor and Executive Trainer. For more than 20 years he led strategies for public and academic libraries that helped in improving internal capabilities and user’s satisfaction. His experience extents across public and academic libraries with hands-on experience across various library aspects including: Library management, library strategic planning, quality management, knowledge management, RFID technology, indexing and thesauri, cataloging and classification, and library performance indicators.

Emad started his profession as a librarian at WHO/CEHANET Regional Office in Amman-Jordan. Currently, he is working at Abu Dhabi Municipality to develop a network of libraries and community centers. Previously, worked in Dubai Public Library as a library specialist. And he was the Director of Shoman Foundation Public Library in Amman-Jordan, and he was the Director of AlZaytoonah University Library in Amman-Jordan. He wrote more than 20 articles and conference papers and actively participated in many conferences and seminars in various areas of library and information science especially in public libraries, performance management and library administration.


Ola Khalid Al-Zawati

Institutional Excellence Expert, Dubai Municipality

Holds a Msc (2005) and BSc (1993) in industrial engineering, University of Jordan/ institutional performance management, and Best Leader Award / King Abdullah II Award for Excellence in Government Performance and Transparency (2004).

Ms. Al-Zawati currently joined Dubai Municipality as an excellence expert. She provides support for the development of systems and procedures to improve its services and outcomes according to the quality and excellence principles including strategic planning and restructuring and performance management, self assessment. She worked (2010-2014) for the Fiscal Reform Project II / United States Agency for International Development (USAID) as a performance management advisor, where she contributed to the implementation of several projects including performance audits, performance management, participatory approach in strategic planning, etc. She also worked for the Jordan Standards and Metrology Organization (1997-2010) as an accreditation director to develop and sustain the Jordanian Accreditation System, other Arab accreditation systems and excellence and performance management requirements. During this, she was part of a number of Jordanian European twining projects in the fields of quality and conformity assessment. Ms. Al-Zawati also acted as a board member of the Jordanian Society for Quality and an editor of its magazine "ALMARJAA".

Ms. Al-Zawati is a certified EFQM assessor and accreditation & certification assessor. She is a trainer and a consultant in the field of accreditation, conformity assessment, performance management, and total quality management. She acted as an assessors' team lead in different excellence awards in Jordan and UAE. Additionally, she conducted a number of studies on quality issues, performance management, etc.

Dr. Hesham Abdulla AlAbbas

  • PHD Degree in libraries and information - University of Pittsburgh , USA in 1982.
  •  Master Degree in libraries - Kliriun University , USA in 1978.
  •  Bachelor Degree in Geography and Education - Faculty of Education - King Abdulaziz University in Makkah in 1973.

For full biography please click here to download the PDF

Publisher Information Professionals relationship

Managing Relationships 101: Publisher-Vendor-Library Relationships and the rapidly changing workplace


This panel will provide an overview of current best practices and case studies for managing publisher- vendor- library relations in a rapidly evolving environment, as well as a forum for discussing issues pertinent to the management of the publisher-vendor-librarian relationship in the Middle East.


Good relationships between publishers, vendors, and librarians are essential for providing effective service and good products to library users. But as in any relationship, things can get very complicated. Our distinguished panelists bring their perspectives and experiences negotiating the publisher-vendor-library relationships and explore what initiatives help to promote the kind of collaborations and best practices that can help us move our industry forward together. We will begin with a discussion of the evolving nature of publisher-vendor-library relationships in our ever-changing workplaces with a look at a recent case study of a major acquisition and discuss the role that relationship management played. Panelists will then explore the role of the Library Board in managing relationships in the Middle East with representatives from publishers and libraries asking how librarians and publishers both can benefit from participating on a library board. The session will wrap up with a discussion of how the SLA can help to build positive relationships with these three constituencies who often appear to have competing goals.

Session Chair:

Ellen Gibson

Ellen Gibson is the Marketing Manager for Reference in the books division of the University of Chicago Press. In this role she is responsible for product development and marketing initiatives for the Chicago Manual of Style Online and Scientific Style and Format Online. She was co-chair of the American Library Association’s Publisher-Vendor-Library Relations Committee from 2011-2013.


Allan Groen

Allan Groen is Associate Director for Public Services at the Qatar National Library. In this role he is responsible for all aspects of planning and operations for Public Services and for vendor price negotiations regarding electronic resources. Allan received his MLS from the University of Alberta.

Vanessa Middleton

Head Librarian
Petroleum institute, AbuDhabi, UAE

Vanessa Middleton: currently serves as The Head Librarian of Petroleum Institute Libraries in The United Arab Emirates. She earned her undergraduate degree in accounting from The University of Michigan, Ann Arbor, USA. She received her Master of Library and Information Science degree from the Wayne State University, USA. Vanessa has over 15 years of experience working in academic, public and special libraries including Wayne State University, Ford Motor Company, Detroit and Kalamazoo Public Libraries. Before joining Petroleum Institute, she was The Research & Instructor Coordinator at The American University of Sharjah, United Arab Emirates. She has served as lecturer at American University in the Emirates’ Library & Information Science. Her research interests include comparative international librarianship, information literacy and online learning communities. She is a member of the Association of College and Research Libraries, Gulf Information Literacy Network Steering Committee. Vanessa is enthusiastic about empowering students in emerging nations to become 21st century engineers.

Zoë Loveland

Zoë Loveland is Director of Segment Planning EMEA LA for ProQuest where she has been for the last 9 years. She is responsible establishing regional academic advisory boards and providing guidance on regional academic and library market trends to ProQuest. Zoë has worked for ProQuest for 9 years and during that time has managed strategic marketing teams for ProQuest’s large aggregated and digital collections databases. She is interested in library advocacy and has co-written and presented a paper on “Making Metrics Meaningful: Measuring the Usage of Online Resources in the Humanities” for Insights and the UKSG conference in 2013. Zoë holds a degree in English and American Literature from The University of Warwick.

Affra Alshamsi

Affra is doing her PhD at Sheffield University, at the School of Health and Related Research (ScHARR). She serves as the Electronic Medical Library Manager, and Medical Libraries Director, Directorate of Planning Affairs- Ministry of Health, Oman since, 2013. She worked at Royal Hospital Central Medical Library as a library manager, from 2005 to 2012, where she established the first and largest electronic medical library in the country. She was also the e-library and resources manager at the Oman Medical Speciality Board (OMSB) Medical Information Centre, from March 2011 to April 2014, where she founded and managed the OMSB Electronic Medical Resources Consortia, which was the first electronic resource consortium in the country. She has also worked as a member of the National Virtual Science Library Project Steering Committee, and also the Negotiation Committee, from 2011 to 2013. She is part of Springer’s Library Advisory Board, Middle East and North Africa, 2008 –Present.

Affra received her Master of Information Management from the University of Sheffield, she holds a Postgraduate Higher Diploma in Medical Librarianship from the Sultan Qaboos University, her Bachelor of Chemistry from United Arab Emirates University and she was also awarded a certificate by Yale University for participating in their International Associates Program, 2009, where she identified approximately $60,000 in medical library cost savings for 2010.

Affra is very active in professional organizations, has worked with several publishers and provided them with insight and advice on products, sales schemes, pricing modules and other related aspects.

PDA Models for E-Book Acquisition (1.5 Hours)

Patron driven acquisition model provides libraries with opportunities to shift their e-book purchases based on actual usage and requests instead of “that someone, somewhere, someday, will want to use it”. Different approaches such as short-term loans, pay-per-use and evidence based purchases; bring more flexibility to librarians and users in terms of instant access to e-book content: “providing access to the real-time flow of scholarly information.” Apart from the technological and DRM barriers, many issues remain, including assessing potential cost-per-title savings of e-book bundles, the decoupling of chapters from e-books, and understanding the usage traffic coming from outside the catalog, seen from search engines and broad aggregators. This panel provides different views from librarians, publishers and case studies, and aims to provide a balanced background for those planning to implement a PDA model in their libraries.

Chair Opening remarks and Introduction (5 minutes):

J. K. Vijayakumar

Dr. Vijayakumar is the Manager of Library Collections & Information Services at King Abdullah University of Science and Technology (KAUST) in Saudi Arabia. He oversees the Subject Specialists in collections development, library instructions, document delivery and faculty liaisons; manages the Specialists of acquisitions, technical services and e-resources management, at the award winning brand new research library of KAUST. He carries 17 years of leadership experience in library management, information technology and teaching from different countries. He has previously worked as Senior Subject Specialist and Research & Reference Services Manager at KAUST, worked as Associate Director of the Library with American University of Antigua in West Indies and also worked as a Scientist with Information and Library Network (INFLIBNET) Centre in India under University Grants Commission. He is a standing committee member of IFLA Acquisitions and Collections Standing Committee; member of several international associations; editorial boards of many peer-reviewed and indexed journals/conferences. He has authored/edited 4 books/proceedings and around 32 articles in leading journals and conference proceedings.


1. Rick Anderson: “Efficiency and Effectiveness: Using Patron-Driven Acquisition to Make the Collection More Relevant, Focused, and Useful.” 25 minutes.

Prof. Anderson is Associate Dean for Scholarly Resources & Collections in the J. Willard Marriott Library at the University of Utah. He earned his B.S. and M.L.I.S. degrees at Brigham Young University, and has worked previously as a bibliographer for YBP, Inc., as Head Acquisitions Librarian for the University of North Carolina, Greensboro and as Director of Resource Acquisition at the University of Nevada, Reno. He serves on numerous editorial and advisory boards and is a regular contributor to the Scholarly Kitchen blog, as well as writing a regular column for Library Journal's Academic Newswire. His book, Buying and Contracting for Resources and Services: A How-to-Do-It Manual for Librarians, was published in 2004 by Neal-Schuman. In 2005, Rick was identified by Library Journal as a “Mover & Shaker” – one of the “50 people shaping the future of libraries.” In 2008 he was elected president of the North American Serials Interest Group, and he was named an ARL Research Library Leadership Fellow for 2009-10. In 2013 Rick was the recipient of the HARRASSOWITZ Leadership in Library Acquisitions Award and was invited to give the Gould Distinguished Lecture on Technology and the Quality of Life at the University of Utah. He is a popular speaker on subjects related to the future of scholarly communication and research libraries.

2. Janis Tyhurst: “Experimenting PDA in a brand new University in the Middle East : the KAUST experience” 25 minutes.

Ms. Tyhurst is the Senior Library Subject Specialist at KAUST University Library in Saudi Arabia. She manages collection development and database negotiations for the Computer Science, Electrical and Mathematical Science and Engineering (CEMSE), the Biological and Environmental Science and Engineering divisions (BESE), and all Business resources for the Economic Development department. In addition she is responsible for library instruction training, reference and research services, and faculty liaisons in the above divisions. She received her MLS degree from UCLA and her MBA from George Fox University. She has 16 years of hands-on academic library experience and has successfully started various programs in Information Literacy and PDA to facilitate user services.

David Paredes

David Paredes is Collection Development Manager for Europe and Africa for YBP Library Services, which supplies print books and ebooks, collection management services, and technical services to academic, research and special libraries in 55 countries around the world. David has been in the international library sector since 2003 and has worked in various areas of the industry, from online journals at Nature Publishing Group to print on demand services and eBook development at Publidisa. Most recently David held the position of Regional Sales Manager for Southern Europe at Blackwell’s Library Services before taking up his current role at YBP. David holds a BA degree from Vigo University in Spain.

4. QA, Discussion & Chair closing, 10 mins

This session is sponsored by:

Increasing Partnerships between Libraries in the Middle East and North America

This panel explores opportunities for partnership between libraries in the Middle East and North America, based on a survey of Middle East librarians and library educators conducted in Fall 2014. In addition, the panel will present an overview of the availability and format of online library catalogs in the Middle East, with the goal of identifying and overcoming challenges in integrating catalog information and making library holdings visible to global audiences. Finally, the panel will offer an opportunity for librarians and library educators to describe promising existing partnerships and discuss possible future collaborations.


Charles Kurzman

Charles Kurzman is a professor of sociology at the University of North Carolina at Chapel Hill, principle investigator of the Middle East Library Partnership Project and co-director of the Carolina Center for the Study of the Middle East and Muslim Civilizations. He is author of The Missing Martyrs (2011), Democracy Denied, 1905-1915 (2008), and The Unthinkable Revolution in Iran (2004), and editor of the anthologies Liberal Islam (1998) and Modernist Islam, 1840-1940 (2002).

Mohamed Abou El Seoud:

Mohamed Abou El Seoud is a subject librarian for Middle East and African Studies. In this position, he is responsible on developing high-quality collections, conduct assessment of collections and services, develop research and learning tools, and engage in long-term planning.He is also responsible for selecting and managing collections in all formats for his subject areas, including resources related to Persian-speaking countries and Northern and Western African countries.

Previously, Abou El Seoud was the lead library assistant for technical services at the library of Santa Monica College in Santa Monica, CA. He also served as a senior cataloging and outsourcing supervisor at the American University in Cairo. Mohamed holds an M.A. and B.A. in library and information science from Cairo University in Egypt, where he is currently enrolled in the library and information science Ph.D. program.

Reach Mohamed Abou El Seoud at (919) 843-3859 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Prof. Jassim Mohammed Jirjees Abu.Daood (Ph.D)
Director - Master in Library Science and Information Science Director, College of Computer Information Technology

Professor Jassim M. Jirjees completed his Ph.D. in Library and Information Science at the Graduate School of Communication and Information of Rutgers – The State University of New Jersey, U.S.A. in 1981. He has served as the acting dean of the College of Media and Mass Communication at the American University in the Emirates in 2010- 2011. He held very prestigious positions in his home country Iraq. He was the President of Iraqi Association of Library and Information Science, 1982-1996, Secretary General, Arab Federation of Libraries and Information 1986-1989. Director General, Arab Gulf States Documentation Center, 1985- 1990, Secretary General, Higher Council of Scientific Societies in Iraq, 1988-1996 , and President of Board of Trustees at Al-Mansour University College, Baghdad, 1988-1996.

He is currently, Professor, Department Head of Library and Information Science, College of Computer & Information Technology, in the American University in the Emirates. He was also a professor & Department Head of MLIS in the College of Arts, in Al-Mustansiriyah University (Iraq), and Sana'a University (Yemen) where he taught different Library and Information Science courses to BA, MA, and PhD students . In that capacity he supervised more than twenty

MA and Doctoral students in universities in these countries. Prof. Jassim Jirjees was editor-in-chief of four professional journals and has written 25 Books, and 60 papers in Arabic & English. He has participated in more than70 International, Regional and National professional conferences. He has got many awards from many national & regional academic & cultural institutions. An Honorary Book Award was published by El-Temimi Foundation of Scientific Research & Information for his contribution to the Profession of Librarianship. Forty-Four scholars from different countries contributed to that book which was published in Arabic, English & French in 2012.

David Hirsch

David Hirsch serves as the Librarian for Middle Eastern and South Asian Studies and Adjunct Assistant Professor in the Department of Near Eastern Languages and Cultures at the University of California-Los Angeles (UCLA). He has also served as an advisor to the Abu Dhabi National Library and special coordinator at the United Arab Emirates University Library. He holds M.A. degrees in Library Science and Middle Eastern Studies from the University of Chicago. David is a past-president of the Middle East Librarians Association (MELA) and a board member of the Islamic Manuscript Association. He is also a past vice president of SLA-AGC.

The impact of technology on libraries, librarians and information literacy education


The impact of the Horizon report on information literacy

Lisa Hinchliffe

Horizon Report Library Expert Panel University of Illinois, Urbana- Champaign
United States
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Lisa Janicke Hinchliffe is Professor, Coordinator for Strategic Planning, and Coordinator for Information Literacy Services and Instruction in the University Library at the University of Illinois at Urbana-Champaign. She is also a member of the Association of College and Research Libraries’ (ACRL) Information Literacy Immersion Program faculty since 2003. Lisa is a past-president of ACRL, which launched the Value of Academic Libraries Initiative during her presidency. Along with Debra Gilchrist, Lisa is also the lead designer for ACRL’s training program for the Standards for Libraries in Higher Education and the IMLS-funded Assessment in Action project. She has presented and published widely on information literacy, teaching and learning, the value of academic libraries and library assessment, evaluation, and innovation. Her most recent book is Environments for Student Growth and Development: Libraries and Student Affairs in Collaboration (co-edited with Melissa Autumn Wong). Lisa received her Master of Education in educational psychology/instructional design and Master of Library and Information Science degrees from the University of Illinois at Urbana-Champaign. She earned her Bachelor of Arts degree in philosophy from the University of St. Thomas in Minnesota.


This session will discuss the NMC Horizon Report: 2014 Library Edition which examines key trends, significant challenges, and emerging technologies for their potential impact on academic and research libraries worldwide. The talk will focus on implications for information literacy and library engagement with teaching and learning as well as emerging roles for librarians as educators and learning leaders in their institutions. Attendees will have a chance to consider the timeframes posited in the NMC Horizon Report and whether the implications are coming to their own institutions faster or slower than the overall trends might suggest. Finally, the talk will suggest ways that librarians can build on the opportunities that the trends and technologies offer in order to create value for the institutions.


MOOCs and the impact on IL in libraries

Dr Janet Martin

Higher Colleges of Technology
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Dr. Janet Martin has recently completed her PhD through the University of Queensland in Australia on the topic of technology use by Emirati youth in higher education. Dr. Martin has lived in the UAE for 15 years, and worked as both librarian and within faculty research support. She has been a strong advocate for the development of professional library qualification education in the UAE, and remains involved in professional library organizations such as IFLA, ALIA, and the Information Literacy Network (Gulf region). Dr. Martin has published both journal articles and book chapters, and presented at many regional and international conferences on topics related to librarianship, information literacy, technology use by students, online learning, and professional development.


This short paper will discuss the recent MOOC movement around the world, the potential impact and opportunities offered to libraries and librarians, and in particular, the implications for information literacy (IL) instruction in the Gulf region. Conference presentations and webinars have increasingly appeared in library professional development circles in recent years, including offerings by the ALA, OCLC and IFLA. This is a timely opportunity to flag this important issue to the library community of the Gulf region.

The term MOOC (Massive Open Online Courses) appeared in 2008, but took off in 2011 when Stanford University offered three courses which each drew over 100,000 students. MOOCs have increased rapidly since 2012, with the launch of Udacity, Coursera and EdX (Richter 2014, Mahraj 2012). Many writers have discussed the potential impact of MOOCs on libraries and librarians, including the issues/problems of copyright, access and licensing of library databases and resources to non-students of the institution, and leveraging the relevance of libraries and IL instruction in MOOCs. In many Coursera-affiliated institutions, librarian inclusion in MOOC project teams is now regarded as best practice, but what is happening in this region?

Opportunities offered by MOOCs will be discussed, as universities and libraries all over the world are becoming involved in different ways. Several examples of MOOCs (or mini-MOOCs) offered by libraries will be outlined, and a recommendation to investigate this option further will be made, in the light of the opportunity to expand the reach of IL training, the richness of data streams becoming available which sheds new light on to information seeking behavior, and the need for librarians to better understand this new phenomena.


Using technology to deliver student centred curriculum.

Dr. Nicole Johnston

University College London
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Dr Nicole Johnston is a Lecturer in Library and Information Studies at UCL Qatar. She lectures on a range of areas in the MA Library and Information Studies degree including information retrieval, information literacy and collection management. Dr Johnston holds a PhD from Queensland University of Technology in Brisbane, Australia where she conducted research about information literacy and EFL students. She is currently the chair of the professional development committee of the information literacy network of the Gulf region.


This presentation will discuss how to use technology to develop student centred curriculum. The presentation will showcase two methods of how to create interactive and collaborative activities in the classroom using technology. The first method involves the development of information literacy activities using iPad apps and iBooks. Literature on using mobile technology in education has found that it fosters collaboration and interactivity in the classroom and feedback on a project developing iBooks for a foundations English program in the UAE found that the “hands on” nature of the activities and the interactivity provided by the apps contributed to student engagement in the lessons. The second teaching method using technology that will be discussed is using Lecture Capture software to flip the classroom. Flipping the classroom involves, “Interactive group learning activities inside the classroom and direct computer-based individual instruction outside of the classroom” (Bishop & Verleger 2013). The presentation will discuss how to flip the classroom and the benefits of using this teaching approach to students with diverse learning requirements.


Connecting librarians worldwide through social media and virtual collaboration: good practice from IFLA’s New Professionals Special Interest Group.

Sebastian Wilke

Information Services Librarian, Music
Qatar National Library
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Sebastian Wilke is Music Information Services Librarian at Qatar National Library. He holds a Master's degree in Library Science and Musicology from Humboldt-Universität zu Berlin, Germany. Since 2006, Sebastian has been actively involved in international project work through his studies and on an associational level at IFLA (International Federation of Library Associations and Institutions), focusing on community building activities for new professionals in the library field. For the past five years, he chaired IFLA's New Professionals Special Interest Group. In this capacity, he has given numerous talks and facilitated (un)conferences, workshops, sessions and webinars on topics related to LIS students and new librarians. For more information check out his website.


In a global organization such as the International Federation of Library Associations and Institutions (IFLA), it can be challenging at times to work with members that are spread over multiple continents and time zones. The New Professionals Special Interest Group (NPSIG) of IFLA is a good example of how to achieve this by incorporating social media and virtual collaboration into associational work. Going beyond Facebook and Twitter, NPSIG is actively using various social media platforms and is generally very open to trying out the latest trends and making use of them for its work. The group is also well-known for its innovative use of online conferencing tools to facilitate webinars and virtual business meetings. This lets NPSIG effectively reach out to a global network of new librarians and supporters on a regular basis and provide them various ways to stay in touch with each other and to contribute to the group’s work within IFLA. Being the chair of NPSIG from 2010 to 2014, Sebastian Wilke largely contributed to this development. After a brief introduction to the scope and structure of NPSIG, he will give insights into the way the group works with selected tools and share practical advice on how librarians can benefit from them in different scenarios.

Gordana Rauski

Gordana Rauski is an Information Services Librarian at the Petroleum Institute in Abu Dhabi, UAE. She has over 14 years of professional experience in large academic libraries. Gordana earned her MLS from the University of British Columbia, Vancouver, Canada and a BA in Linguistics and Education the University of Novi Sad, Serbia. Her research areas include mobile learning, information seeking behavior, library instruction, and STEM information and reference services.


The proposed short panel presentation will present results of the survey “Attitudes of Information Professionals in the GCC region toward emerging technologies in teaching and instruction” This presentation will summarize survey results about attitudes and use of new technologies in library instruction and provide a list of recommended educational technologies and tools that can be easily adopted in order improve teaching and learning in the Arabian Gulf libraries.


Teaching with technology, Information literacy and emerging technologies and tools (Web 2.0, Web 3.0, mobile technologies); Information literacy in the future.

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