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Assessing the Value and Impact of Discovery Systems

Abstract:

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Libraries have been implementing discovery systems as a way to ease the search experience for their users, but have not always measured the impact of this decision. Discovery systems are designed to provide a single source for searching and by design they displace users from other tools such as the library catalog and abstracting and indexing tools. They also potentially move users from the general web to library tools. In both instances, they alter what library users will find. If implemented well, discovery systems can improve the search experience and help drive users to the most relevant library content. It is crucial that librarians understand how these systems work and how their implementation choices impact the user experience. In this session, a librarian, a publisher, and a discovery vendor will discuss ways of measuring the value of discovery systems and methods for increasing the success of these tools.

Panelists:

Michael Levine-Clark

Michael Levine-Clark is the Interim Dean and Director of the University of Denver Libraries. With colleagues from the Colorado Alliance of Research Libraries, he founded the open access journal Collaborative Librarianship, and serves as co-editor. He is also co-editor of the Encyclopedia of Library and Information Sciences 4th ed, and serves on editorial boards of several journals. He is the recipient of the 2015 HARRASOWITZ Leadership in Library Acquisitions Award. An active member of the Association for Library Collections and Technical Services (ALCTS), he has served most recently as chair of the Collection Management Section.

As co-chair of the NISO Recommended Practices for Demand-Driven Acquisition of Monographs Working Group, he was one of the lead authors of the recommended practices document. He serves on a variety of national and international publisher and vendor library advisory boards. He writes and speaks regularly on strategies for improving academic library collection development practices, including the use of e-books in academic libraries, the development of demand-driven acquisition models, and implications of discovery tool implementation.

Henning Schoenenberger

Henning Schoenenberger, Director Product Data and Metadata at Springer Nature, joined Springer Science and Business Media in 1998 after completing his studies in Social Sciences at the Universities of Kiel and Heidelberg. Henning runs a global metadata department at Springer Nature, finding cutting-edge responses to key data questions in the publishing and library communities in areas such as Semantic Data, Open Access and rights data management just to name a few. In search of the most state-of-the-art data formats, efficient metadata delivery tools and models, and optimized workflows in relationship with discovery services, Henning has been able to develop processes that meet the needs in the library and trade landscape.

Jane Burke

Jane Burke is Vice President, Customer Success for ExLibris, the newly formed business unit of ProQuest.. In this role, she is providing strategic leadership and working closely with customers to assure their overall satisfaction with ExLibris solutions for libraries. Her expertise in development of compelling new solutions, go to market strategies and global expansion are just a few of the strengths she brings to this effort. Since joining ProQuest in 2005, Ms. Burke has served in a number of senior leadership roles for ProQuest, including that of Vice President, Market Development, leading the development of Intota.

Ms. Burke is a well-known and respected leader in the information solutions industry. Prior to joining ProQuest, she co-founded and served as President/CEO of Endeavor Information Systems until its sale to Reed-Elsevier. Under her direction, the information retrieval company grew to become a $25-million company with a reputation for being customer centric. In addition to working as a librarian at Cook Memorial Library in Libertyville Illinois early in her career, Ms. Burke served as President of NOTIS Systems and, most recently, was a director of new business development for Cadmus Professional Communications, a $450-million publisher services company. Ms. Burke earned master's degrees in Library Science from Dominical University (formerly Rosary College) and in management from the Kellogg School of Northwestern University. Always an involved member of the library community, she now serves on the Board of Governors for the Northwestern University Library. Among her many awards, Ms. Burke was inducted into the Chicago Area Entrepreneurship Hall of Fame.


This session is sponsored by ProQuest:

Partners & Sponsors 2016